Last Updated: August 26, 2025
Torpcarrental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
We may collect information about you in a variety of ways. The information we collect may include:
Personally identifiable information that you voluntarily provide to us when registering with us, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. This personal information may include, but is not limited to:
Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed on our site. This information is used to enhance the services we offer and improve site navigation.
Financial information such as payment method details that we may need to process transactions. We store only limited financial information as necessary for transaction processing. All financial information is processed through secure and reputable third-party payment processors.
Information from your mobile device, including device ID, model, manufacturer, and location information (only with your explicit permission).
We may use the information we collect about you for various purposes, including to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
We may disclose your information where required by law or if we believe such action is necessary to:
We may share your information with our business partners to offer you certain products, services, or promotions that we believe may be of interest to you. These business partners will have access only to the information necessary to perform their specific functions and will be obligated to protect your personal information.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually restricted from using your information for purposes other than providing services to us.
With your consent, we may share your information with third parties for marketing purposes, as permitted by law.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
In accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of your personal information in an electronic format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request that we delete your personal information, under certain circumstances. We may not be able to comply with your request if we need to retain your information to comply with our legal obligations.
You have the right to object to our processing of your personal information, under certain circumstances.
You have the right to request that we restrict the processing of your personal information, under certain circumstances.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain circumstances.
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.
We do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
With your consent, we may send you marketing emails about our products and services. You can unsubscribe from our marketing emails at any time by clicking on the unsubscribe link in the emails or by contacting us using the details below.
If you have questions or comments about this Privacy Policy, please contact us at:
Torpcarrental
15038 70 Ave, Surrey, BC V3S 2H9
Canada
Phone: +1 236 900 0082
Email: privacy@torpcarrental.com
If you believe that we have not complied with this Privacy Policy or applicable data protection laws, you have the right to make a complaint to the Office of the Privacy Commissioner of Canada or your local provincial privacy commissioner.